FAQs · VoiceFusion

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Frequently Asked Questions

Add FAQs so VoiceFusion can properly handle common caller questions.

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Knowledge Hub

VoiceFusion can answer callers' questions with the knowledge you provide here. You can add up to 20 detailed FAQs to ensure your it's fully briefed on your business operations.

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Business Hours

info This helps VoiceFusion better answer caller questions.

Business Details

psychology Intelligence Context

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This information is used to provide rich context to your AI receptionist. Accurate details help the concierge represent your brand authentically during customer interactions.

Core Services

We recommend listing your top 3 – 5 services.

Training Sources

Refine the knowledge base for your agent.

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VoiceFusion uses these sources to learn about your business, services, and policies to provide accurate responses to your customers.

Google Business Profile

Business Website

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Not set

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Website Pages

10 of 10 pages included

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Languages

English

System Default

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Spanish

Active

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Add Custom Language

Want other language options? Let us know!

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Edit Greeting

Customize the opening message your agent uses when answering calls.

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This greeting plays when VoiceFusion answers a call. Use {businessName} or {callerName} as dynamic tokens.

Greeting Type

Default Write My Own

Greeting Script

Legal Disclaimer

Append a compliance disclaimer at the end of the greeting.

Personalize your Receptionist

Customize the persona and communication style of your AI receptionist.

Agent Name

Tone

Casual Professional Friendly Formal

Background Noise

Personality Sliders

FormalCasual

BriefDetailed

CautiousConfident