Spam Filters

business_center Business Information support_agent Receptionist Profile record_voice_over Voice Selection waving_hand Greeting quiz FAQs voicemail Take a Message block Spam Filters calendar_month Appointments call_split Transfer Calls folder_open Training Files

Allow your receptionist to detect and block spam.

verified_user

Detect and Block Spam

Filter out unwanted calls.

Standard Filter

Block 1-800 Numbers

Fusion Intelligence

Detect sales conversations and hang up

YES

block

Blocked Number List

Manually add numbers to block.

shield

No blocked numbers yet

Any numbers you manually block will appear here for management.

Business Hours

info This helps VoiceFusion better answer caller questions.

Business Details

psychology Intelligence Context

location_on

This information is used to provide rich context to your AI receptionist. Accurate details help the concierge represent your brand authentically during customer interactions.

Core Services

We recommend listing your top 3 – 5 services.

Training Sources

Refine the knowledge base for your agent.

info

VoiceFusion uses these sources to learn about your business, services, and policies to provide accurate responses to your customers.

Google Business Profile

Business Website

language

Not set

article

Website Pages

10 of 10 pages included

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Languages

English

System Default

check_circle

Spanish

Active

add_circle

Add Custom Language

Want other language options? Let us know!

Submit a Request

Edit Greeting

Customize the opening message your agent uses when answering calls.

phone_in_talk

This greeting plays when VoiceFusion answers a call. Use {businessName} or {callerName} as dynamic tokens.

Greeting Type

Default Write My Own

Greeting Script

Legal Disclaimer

Append a compliance disclaimer at the end of the greeting.

Personalize your Receptionist

Customize the persona and communication style of your AI receptionist.

Agent Name

Tone

Casual Professional Friendly Formal

Background Noise

Personality Sliders

FormalCasual

BriefDetailed

CautiousConfident